Installation process :

1. Client calls call centre to enquire.
2. Call centre agent takes client through calculator, to help find a suitable system for the client’s needs.
3. An estimate price and product are suggested to client through the calculator
4. If client is interested, call center agent takes clients address and organizes a site visit.
5. Call center agent finds installer close to address to conduct site visit and evaluation, installer might suggest a system different to the one firstly stated on the calculator judging on the area of installation.
6. If client wants to go forward with installation, an 80% deposit needs to be paid to LTM Energy.
7. Once deposit has been paid, the materials will be ordered and delivered within a working week of the deposit being paid.
8. Once materials have been delivered, the installer will start work within 2 days of the delivery.
9. Once installation is complete, the installer will explain and walk the client through the system and how it works, a handover pack with a check list will he handed to the client.